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Asterisk has become the industry's de facto open sourced standard for softPBX functionality thanks to Digium. BearPaw uses Asterisk technology as the foundation for features and services offered into our customers' next generation contact centers.
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An enterprise provider of computer telephony integration (CTI) for single-site and enterprise customers looking to provide intelligent call routing, self service, screen pop, and reporting. We work with Genesys to implement their technology and enhance the product.
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A defacto standard for voice over IP (VoIP) and networking. We help our customers expand their existing environment of Cisco equipment and applications in the contact center and can provide products and services to leverage existing Cisco hardware and software to next generation.
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Some customers want basic contact center capabilities without spending money on features they will never use. Envox provides a simple infrastructure to provide simple contact center functionality.
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